3. You can’t uninstall the software. The number one way that I discovered that MacKeeper was malware, was when I wasn’t able to uninstall it, even with their own uninstaller that they provided me from their website. That was a telltale sign. MacKeeper doesn’t want you to be able to get rid of it, because if you do, you’ll forget about them, and they lose money.
4. Oh no! But I paid for MacKeeper already. What now! Most likely your credit card is still safe, but I would recommend that you call and dispute the charge right away and get your money back in our opinion. But either way, if you take our advice on MacKeeper, it’s money lost because we still recommend getting rid of it altogether.
5. How do I get rid of it then? Generally you can use a program like Malwarebytes to get rid of MacKeeper, but most of the time it will leave behind malicious Safari web browser extensions that will still wreak havoc by re-directing your web searches to bad website sites or bad URL’s.
6. Give us a call. Sometimes it’s better to have a professional take an overall look at your system to make sure it’s safe. After an infection like this, maybe give us a call and have us do a full sweep of your Mac. Then we’ll even leave the software on your computer so that next time this happens, you can save some money by not having to pay us over and over again for another malware / virus removal. But if you need us, we’re always here.
A Cobalt Store Closing News Update
Hey everyone. I want to thank you all for all of the concern and support you have all shown for myself, the employees and the store.
I want to again make it clear that we are NOT going out of business. Most of you seem to understand this, but there are a lingering few that still don’t fully understand, so please pass the good news along for us that we will continue to do all that we do for a very, very long time to come. We are simply closing the store, not closing the business.
In my last update, I had mentioned that I will continue to do business from this physical store location until September 30, 2018. After that, I will either move to a small office close by, or I may just work from my home office, but I haven’t made a final decision yet. As soon as I do I will be sure to inform all of you on what my decision is.
Regardless of what I decide as far as a physical location to work from goes, I will continue to do my Apple computer consulting, home visits, Apple computer repairs, & remote computer login help sessions.
So again, thanks for all of the awesome feedback, and I will have another Cobalt update in the next newsletter.
Feel free to forward this newsletter to your friends. They can even sign up by clicking there sign up button at the bottom now. Take care everyone.